Are retrospective rail punctuality indicators useful? Evidence from users perceptions

This study analyzes the perceptions of individuals on retrospective rail punctuality indicators to determine most useful indicator according socio-demographic characteristics, regular trip behavior variables, and railways transportation habits variables. In choice situations, must choose between four an out option. Common have been selected among those proposed by authority for quality service in transport, as well a new from financial literature: Delay-at-Risk. Thus, via online survey econometric modeling, we show that respondents appreciate usefulness planning their long-distance trips. The is reinforced fact employ several modes trips frequent train users. Moreover, they already experienced missed appointments or connections. risk attitude prudence also play important role but not totally expected direction. Lastly, Delay-at-Risk, although unknown more complex its formulation, exhibits some characteristics are appreciated users..